Your Q&A vault
Every member asks questions, and chances are, if you’ve thought it someone else has too. This vault brings together those FAQs so you can get quick, helpful answers without going round in circles. Whether you’re working out your colour season, rethinking your wardrobe, or learning how to shop with intention, you’ll find support and reassurance here to keep you on track.
And don’t forget, if you’ve got a more personal question about your colours, shape, or style, the Facebook group is the best place to ask.
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Better Shopping
- Aug 28, 2025 How do I balance trends with intentional shopping?
- Aug 28, 2025 How do I stop impulse buying?
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Body Shape
- Aug 28, 2025 Do body shape guidelines mean I can’t wear what I love?
- Aug 28, 2025 How do I dress a large bust?
- Aug 28, 2025 How do I dress if I’m between two body shapes?
- Aug 28, 2025 Can exercise or weight loss change my body shape?
- Aug 28, 2025 What if I don’t fit exactly into one body shape category?
- Aug 20, 2025 Can my body shape change as I age or after having children?
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Colour Season
- Aug 28, 2025 Do I have to stop wearing jewellery that isn’t in my season?
- Aug 28, 2025 Can makeup shades also follow my colour season?
- Aug 28, 2025 What if I still feel stuck on my colour season?
- Aug 28, 2025 What if I don’t like my colour season?
- Aug 28, 2025 Do I need to get rid of all the clothes that aren’t in my colours?
- Aug 20, 2025 Does having a tan affect your colour season?
- Mar 11, 2019 Can your colour season change as you age?
- Mar 11, 2019 What if I feel like I don’t fit into one season neatly?
- Mar 11, 2019 Can I wear colours outside of my season?
- Mar 11, 2019 Why do I love wearing black if it’s not in my season?
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Life styles
- Aug 28, 2025 How do I know if I’ve chosen the “right” words?
- Aug 28, 2025 Can my style words change over time?
- Aug 28, 2025 What if I don’t know what my style words should be?
- Aug 28, 2025 Can I have more than 3 style words?
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Membership questions
- Aug 28, 2025 What is your policy around images shared in the Facebook group?
- Aug 28, 2025 How do I change my billing details?
- Aug 28, 2025 What if I need technical help or can’t log in?
- Aug 28, 2025 Where can I find previous style guides?
- Aug 28, 2025 What if I refer a friend, is there a referral scheme?
- Aug 28, 2025 Can I gift the membership for someone else?
- Aug 28, 2025 What is your affiliate link policy?
- Aug 28, 2025 Can I pause the membership
- Aug 28, 2025 Why am I not getting weekly emails?
- Aug 28, 2025 How do I cancel my membership?
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Wardrobe sorting
- Aug 28, 2025 How do I know if something will really work with my wardrobe?
- Aug 28, 2025 Do I need to replace everything at once after a clear out?
- Aug 28, 2025 What if my wardrobe feels too small after a clear out?
- Aug 28, 2025 Should I do a seasonal sort out?
- Aug 28, 2025 Should I keep clothes that don’t fit me right now?
- Aug 28, 2025 How do I deal with sentimental items I don’t wear?
- Aug 28, 2025 Do I need to get rid of everything that doesn’t fit my shape/season?